I like to call it “Guest Checkout Remorse.” It’s that moment when a customer finishes checking out as a guest, only to realize that this means they cannot log-in to the website to check their order status. So they promptly create an account and then contact customer service to ask if their previous guest order can be linked to their new customer account.
Isn’t customer service wonderful? Continue reading Link a Guest Order to a Customer Account in Magento
We’ve all been there… that magical moment when your product starts getting shared in social media, only to be frustrated because the automatically-generated link preview looks like a badly-cropped piece of pixel vomit in everyone’s news feed. WTF?
The reason for that disappointing link preview in the Facebook news feed lies in your Open Graph meta tags, or more likely, the lack thereof. Open Graph tags are not included in the default Magento theme, nor are they included in most third-party Magento themes, but with a few custom attributes and a little bit of effort you can craft killer custom Open Graph tags for your products that will make your link preview stand out in everyone’s news feed. Continue reading Make Your Magento Products More Shareable with Open Graph Tags
Always scratching your head while trying to remember the correct code snippet to get the base url, store url, or media url path when working in Magento? Yeah… me too. Here’s a handy list of the most commonly needed snippets for my reference–and yours!
Continue reading Handy Reference for Magento URL Path Snippets
If you’re new to Magento, you may not be aware that there is a user guide available. It doesn’t get terribly technical, but it can be a terrific resource for understanding how to configure your store, set up your catalog, and start selling. Check it out here.
Keeping your instance of Magento up-to-date with the latest available version is an important part of site maintenance and security. It’s also an incredible hassle. That being said, what follows is an overview of a straightforward Magento version upgrade without touching on any related issues such as third-party extension compatibility or theme overrides.
Continue reading How to Upgrade Magento
I was recently preparing a new installation of Magento CE version 184.108.40.206 via SSH, but after using wget to pull down the file system and going through the standard permissions settings as described in the Magento wiki article, I could not access the browser-based installation process. All I could get was a 403 permission error. It didn’t take much Googling around to discover that this issue is not unique to me. Maybe it’s due to something happening in transmission/extraction or maybe there is something wrong in the file system to begin with; either way the permissions settings are not correct somewhere in the file system.
Continue reading Fix the 403 Forbidden Error When Installing Magento CE 220.127.116.11
The team at aheadWorks has released their latest study on the most popular shopping cart platforms in use around the web. Magento remains the leader but WooCommerce is certainly breathing down their necks. I wonder if and how the Automattic acquisition will help WooCommerce become the leading platform.
Read the Study
As most Magento merchants are aware by now, Magento has released a number of security patches in the past several months in order to address weaknesses in the codebase. I recently went through the process of applying three Magento patches (SUPEE-1533, SUPEE-5344, and SUPEE-5994) to a new installation of Magento CE version 18.104.22.168, and what follows is a brief synopsis of my experience both for my own reference and for anyone else who may find it helpful. Continue reading How to Install Magento Security Patches
On a couple different Magento sites, one of them running CE version 22.214.171.124 and the other running CE version 126.96.36.199, I was having trouble exporting even limited selections of the catalog from the System > Import/Export function of the admin. In some cases clearing the cache would resolve the issue, but not always. I increased the PHP memory_limit setting, and that also did not resolve the issue. Finally I checked my PHP error logs and saw an “Unsupported operand types” error message related to the core product export file. Here’s what fixed it on a (so far) permanent basis:
Continue reading Magento Export Blank Screen? Unsupported Operand Types Error? Try this fix.
As Pinterest becomes an increasingly valuable source of traffic for retailers, there is naturally going to be an increased demand for integration between online retail sites and Pinterest. At the time of this writing, there are three new extensions in Magento Connect designed to add “Pin It” buttons to a Magento store product page. This article, however, discusses a very straightforward method for manually adding “Pin It” buttons to your product pages without the use of an extension.
Continue reading Add Pinterest Buttons to Magento Product Pages